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Privacy & Confidentiality
Terms of Use

Best Boutique Hotel in Cyprus

Lokàl hotel takes the issue of safeguarding your privacy very seriously. We have created this Privacy Policy in order to better familiarize you with the information we collect from hotel guests and visitors to the Lokàl hotel website, and the way in which Lokàl hotel uses this information to better serve the needs of our Guests.

This Privacy and Confidentiality Policy ("Policy") describes how Lokàl hotel collects, stores and uses personal information and/or other confidential information (collectively, "Personal and Confidential Information") including information about guests, contacts, suppliers and job applicants, as well as about visitors to the Lokàl hotel website at www. lokalcyprus.com.

In this Policy, we use the terms "we", "us", and "our" (and other similar terms) to refer to Lokàl hotel, and "you" and "your" (and other similar terms) to refer to our clients, contacts, guests, suppliers, job applicants and website visitors.

This Policy is an important document. We recommend that you read it carefully and print and keep a copy for your future reference. When you instruct Lokàl hotel, interact with Lokàl hotel, or otherwise contact us, we will assume you agree to the uses of your Personal and Confidential Information described in this Policy unless you tell us otherwise in writing.
 

How to contact us

If you have any questions about how we collect, store and use Personal and Confidential Information, then please contact us using the details provided below:

  • via email at: info@lokalcyprus.com, or

  • write to us at:
    Attention: Data Protection Officer, 
    98 Ayiou Lazarou, 6020 Larnaca, Cyprus

     

What Personal and Confidential Information do we collect?

From initial contact through to providing you with our services or working together in other ways, we may collect various Personal and Confidential Information about you. The types of Personal and Confidential Information that we may collect, store and use include:

  • If you are a guest (or prospective guest) of Lokàl hotel: We may collect, store and use your personal and/or professional contact details for the purpose of contacting and corresponding with you, as well as contact details for any organisation that you represent. We may also hold confidential details about any matter on which you choose to instruct us, as well as your bank account, and/or other payment details for the purpose of paying our fees or remitting any payments to or from our client accounts. In addition, we may also hold the information described in the "If you are a contact of Lokàl hotel" bullet below.

  • If you are a supplier (or prospective supplier) to Lokàl hotel: We may collect, store and use your personal and/or professional contact details for the purpose of contacting and corresponding with you, as well as contact details for any organisation that you represent. We may also hold confidential details about any services that you may supply to us, as well as your bank account and/or other payment details for the purpose of paying your fees. In addition, we may also hold the information described in the "If you are a contact of Lokàl hotel" bullet below.

  • If you are a contact of Lokàl hotel: We may collect, store, and use your contact details, copies of any e-mail, postal or other correspondence between you and us, and recordings of any voicemails that you choose to leave. We and other members of Lokàl hotel may also hold details of any contact preferences that you specify, such as requests to subscribe to legal updates that we may circulate from time to time, to receive news about any events we are organising or participating in, or to receive information about Lokàl hotel and the services we provide.

  • If you are a job applicant: We may collect, store and use your contact details, copies of your job application, curriculum vitae and covering letter, as well as any references provided or obtained, for the purposes of processing your application and for general recruitment and selection purposes.

  • If you are a website visitor: We may collect, store and use certain, limited information relating to your use of the Lokàl hotel website for the purposes of better understanding the types of visitors who browse our website and improving our website offering. Other than information you choose to submit voluntarily to receive communications from Lokàl hotel (as described in the "If you are a contact of Lokàl hotel" bullet above), the information we collect about website visitors does not enable any visitor to be individually identified, is processed only in anonymised, aggregated form, and will only be used for website analytics purposes as described in the section entitled "Website cookies" below.

We collect your Personal and Confidential Information through various means, including via our website, through email correspondence, through direct contact. As a guest of Lokàl hotel, we may collect your Personal and Confidential Information through material you may provide to us to enable us to carry out our service for you. As a supplier of Lokàl hotel, we may collect your Personal and Confidential Information through materials you may provide to us in relation to the services you provide to us.

How will we use your Personal and Confidential information?

The ways in which Lokàl hotel may use your Personal and Confidential Information necessarily depends on the relationship you have with us. For example, if you are a guest of Lokàl hotel, then we will use your Personal and Confidential Information to provide you with our services.

Examples of the ways in which we use the Personal and Confidential Information that we collect include:

  • For contact and communication purposes: We may use your contact information and preferences to send you newsletters regarding our property and to advise you of promotions or to inform you of offers or other information that may be of interest to you, updates that we may circulate from time to time, news about any events we are organising or participating in, and/or other information about Lokàl hotel and the services that we provide. We will not send you marketing communications where you have told us you do not wish to receive these. You can specify your contact preferences by advising us of your contact preferences using the contact details provided above.

  • To provide our services to our guests: We may also use Personal and Confidential Information to provide our services to our guests. Please note that we will assume, unless our guests instruct us otherwise in writing, that we may use and disclose their Personal and Confidential Information in such manner as we believe is reasonably necessary to provide our services to them (including as described in this Policy and our terms of engagement).

  • To receive services from our suppliers: We will use our suppliers Personal and Confidential Information to receive their services from them. Please note that we will assume, unless our suppliers instruct us otherwise in writing, that we may use and disclose their Personal and Confidential Information in such manner as we believe is reasonably necessary to receive and to review the provision of those services from them.

  • To collect our fees or costs in connection with other legal enforcement: We will use your Personal and Confidential Information to agree payment arrangements with you, and to collect our fees and costs owing to us in connection with legal enforcement.

  • To make payments to our suppliers: We will use our suppliers Personal and Confidential Information to agree payment arrangements with our suppliers, and to make payments to them.

  • For recruitment and selection purposes: If you apply for a position with Lokàl hotel, we will use your Personal and Confidential Information to process your job application and for general recruitment and selection purposes. If you are successfully recruited, the Personal and Confidential Information you provide will be stored on your personnel file.

  • For website analytics purposes: We may collect, store and use certain, limited information relating to your use of the Lokàl hotel website for the purposes of better understanding the types of visitors who browse our website and improving our website offering. Other than information you choose to submit voluntarily to receive communications from Lokàl hotel (as described in the "If you are a contact of Lokàl hotel" bullet in the section entitled "What Personal and Confidential Information do we collect?" above), the information we collect about website visitors does not enable any visitor to be individually identified, is processed only in anonymised, aggregated form, and will only be used for website analytics purposes as described in the section entitled "Website cookies" below.

Who else may have access to your Personal and Confidential Information?

On occasion, Lokàl hotel may need to share your Personal and Confidential Information with third parties. Where you supply us with Personal and Confidential Information as a client, we will assume, unless you instruct us otherwise in writing, that we can disclose your Personal and Confidential Information in such manner as we believe is reasonably necessary to provide our services (including as described in this Policy and our terms of engagement), or as is required under applicable law. This might be because, for example, we need to instruct overseas counsel on your behalf, to liaise with other professional service providers in relation to matters that we are handling, or because we need to liaise with the opposing party on a matter you have instructed us on. Specific circumstances where we may pass your Personal and Confidential Information to third parties might include:

  • Events: We may need to pass on your Personal and Confidential Information (e.g. name, company, occupation) to a third party in connection with management of an event, in which case the details will only be used by the third party for that specific purpose.

  • Business partners, service providers and other affiliated third parties: To enable us to provide our services to you, we may need to share your Personal and Confidential Information with our business partners (including other professional advisers such as accountants or auditors), service companies, external service providers and/or overseas counsel.  Our arrangements with external service providers currently cover the provision of support services including IT, events management, document production, business and legal research, secretarial services, and facilities management.

  • Disclosures required by law or regulation: In certain circumstances, please note that we may be required to disclose Personal and Confidential Information under applicable law or regulation, including to law enforcement agencies or in connection with proposed or actual legal proceedings.

How we look after your Personal and Confidential Information

We have in place what we believe to be appropriate technical and organisational security measures to protect your Personal and Confidential Information against unauthorised or unlawful use, and against accidental loss, damage or destruction.

We put in place strict confidentiality agreements (including data protection obligations) with our third party service providers.

Website cookies

The Lokàl hotel website uses Google Analytics (www.google.com/analytics) for website analytics purposes – meaning that we use them to see how many visitors come to our website, the pages that generate interest and the links that visitors most often click on (amongst other things). Google Analytics uses cookies - small text files that are placed on your computer that store certain limited information about you. The cookies we use do not enable any website visitor to be individually identified and will only be used for website analytics purposes.

In addition, the coding language the Lokàl hotel website is written in uses session cookies. These are deleted each time you close your browser. These cookies do not store any information about the visitor once the browser is closed.

For more information about cookies, we recommend that you visit www.allaboutcookies.org.

If you wish to delete cookies, you can change your browser settings to reject cookies. As the means by which you can do this varies from browser to browser, please visit your web browser's "Help" menu for further details. Please note that, should you choose to refuse cookies, this might impair some of the functionality of the Lokàl hotel website.

The cookies that we use on the site are:

  • Analytics cookies: "_utmz" , "_utmc", "_utmb" and "_utma" are all Google Analytics cookies - These cookies are used to collect information about how visitors use the site. The information is collected anonymously, and used to report on the number of visitors to the site, where they have come from, and the pages they have visited. You can find out more info on them here and here.

  • Functional Cookies: ASPXANONYMOUS - This cookie is issued by the programming language the website is written in and contains a unique ID to help recognise when an anonymous user attempts to log in. This cookie contains no personally identifiable information.

If you wish to disable cookies entirely, you may do so in your chosen web browser. You can usually find this option under privacy in your browser options or preferences

Updates to this Policy

Our Privacy Policy may change from time to time and we will post the revised policy on our website, so you are always aware of how we treat Personal Information. Without your express consent we will not reduce your rights under this Privacy Policy with respect to Personal Information already collected about you. 

Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Links to other websites

The Lokàl hotel website may link to other, unaffiliated third party websites. Please note that Lokàl hotel is not, and cannot, control or be responsible for the content or privacy and confidentiality practices of any third party websites. You must always carefully review the privacy and confidentiality policy of any third party website that you may visit in order to understand how the operators of that website may collect, store and use your personal and confidential information.

Website Terms of use

The material contained in Lokàl hotel website is provided for general information purposes only and does not constitute legal or professional advice. You should always consult a suitably qualified lawyer on any specific legal matter. Lokàl hotel takes all reasonable care to ensure that the materials and information are accurate and complete. However, no warranty or representation is given that they are free from inaccuracies or omissions and we accept no responsibility for any loss or damage which may arise from reliance on information contained in Lokàl hotel website or websites linked to it. All liability is excluded to the fullest extent permitted by law in respect of any loss or damage (whether direct, indirect or consequential) which howsoever arises in connection with the use of or reliance upon any materials and information appearing on this web site. No communication or information contained in Lokàl hotel website is intended to be or should be construed as an invitation or inducement to any person to engage in investment activity. Any conduct through Lokàl hotel website does not establish attorney-client relationship. You may reproduce materials available at Lokàl hotel website for your own personal use and for non-commercial distribution. All copies must include the above copyright notice.

Applicable law

This disclaimer is governed by Cyprus law.

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